jr66's Privacy Policy
jr66 treats the protection of your personal information as its highest priority. This policy explains in detail how we collect, use, store, and protect your information.
Table of Contents
jr66 is a trusted online gaming platform committed to ensuring a safe and transparent environment for players in Bangladesh. We believe that your privacy is a fundamental right and we handle your personal information with the utmost care. This privacy policy explains how jr66 collects your information, why it is collected, and what steps we take to keep your information secure.
1. What Information Is Collected
1.1 Registration and Account Information
When you create an account on jr66, we collect the following information:
- Full name (both Bengali and English)
- Date of birth (for age verification — our services are only for those aged 21 and above)
- Email address
- Mobile number
- Banking and payment account information (bKash, Nagad, Rocket, Upay, or bank account)
- Residential address
1.2 Identity Verification Information
To ensure secure transactions and legal compliance, we may collect:
- National ID (NID) or passport copy
- Bank statement or proof of payment method
- Documents as proof of address
- Selfie photo or video verification (as part of the KYC process)
1.3 Automatically Collected Information
Some information is automatically collected while you use our platform:
- IP address and device type
- Browser version and operating system
- Time of entry to and exit from the site
- Pages visited and activity history
- Transaction history and gaming activity
- Login/logout time and location (approximate, via GPS or network)
Purpose of Information Use
The information we collect is used only for the following legitimate purposes:
2.1 Service Delivery and Operations
- Creating, managing, and securing your account
- Processing deposits and withdrawals
- Providing bonuses, promotions, and VIP rewards
- Running gaming services without interruption
- Operating customer support and 24/7 live chat service
2.2 Legal Compliance and Security
- Verifying your age (confirming 21+)
- Complying with Anti-Money Laundering (AML) regulations
- Detecting and preventing fraud and fraudulent activity
- Implementing responsible gaming policies
- Following applicable laws and regulations
2.3 Service Improvement and Communication
- Personalizing your gaming experience
- Communicating important updates, policy changes, or security alerts
- Sending relevant promotional offers subject to your consent
- Resolving technical issues and improving the platform
Information Storage and Security
3.1 Security Measures
jr66 uses industry-standard security measures to keep your personal information protected. Our platform has SSL (Secure Socket Layer) encryption technology active, which keeps all data exchanged between you and our servers fully encrypted. This ensures that no unauthorized third party can access your sensitive information.
- All data transfers secured with 256-bit SSL encryption
- Passwords stored in encrypted hash format — never readable in plain text
- Regular security audits and penetration testing
- Automatic account lock system on suspicious login attempts
- Two-Factor Authentication available
3.2 Data Retention Period
We retain your information only for as long as necessary. Generally, all information is retained while your account is active. Even after account closure, certain information may be retained for a set period to meet legal obligations. Once legal obligations are fulfilled, information is securely deleted or rendered unusable.
3.3 Steps in Case of a Data Breach
If there is any reason to believe your information's security has been compromised, jr66 will notify affected users by email as quickly as possible and advise them to take necessary protective steps. Our security team monitors the platform around the clock and takes immediate action against any threat.
Sharing Information with Third Parties
4.1 Limited Information Sharing Situations
Only in the following specific situations and with only the minimum necessary information may data be shared with third parties:
- Payment Processors: With bKash, Nagad, Rocket, Upay, and banking partners — only the information required to complete a transaction
- Identity Verification Services: Authorized service providers managing the KYC process
- Legal Authorities: In response to a written order from a court or government body in accordance with legal requirements in Bangladesh
- Technology Service Providers: Authorized technology partners required for platform operations (under confidentiality agreements)
4.2 Information with Game Providers
Our platform features games from Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, and other game providers. To maintain technical connectivity during gameplay, some statistical data (gaming session data) may automatically flow to these providers' systems. This data does not identify you personally and is used solely for the purpose of running the games.
Cookies and Tracking Technologies
5.1 What Are Cookies and Why Are They Used
Cookies are small text files that your browser stores on your device from our website. jr66 uses the following types of cookies:
- Essential Cookies: For keeping login sessions active, security verification, and basic site functionality — the site cannot work properly without these
- Performance Cookies: For remembering your preferences, such as language, game settings, and so on
- Analytics Cookies: For collecting statistics on site usage so we can improve our services
5.2 Cookie Controls
You can delete cookies or stop accepting new cookies from your browser settings at any time. However, disabling essential cookies may cause some important features of the site to stop working. Detailed guidance on managing cookies is available in the Help menu of most modern browsers.
Your Data Rights
jr66 believes you should have full control over your own information. As a registered user of our platform, you have the following rights:
6.1 Right to Access and Correct Information
- Right to Access: You have the right to request information about what data we hold about you.
- Right to Correction: You have the right to request that any errors in your information be corrected.
- Right to Deletion: In certain circumstances you may request that your information be deleted — however, this may not be fully possible where legal obligations exist.
- Right to Restrict Processing: In certain circumstances you may request that processing of your information be restricted.
6.2 Opting Out of Marketing Communications
If you no longer wish to receive our promotional emails or marketing communications, you can opt out at any time by emailing [email protected] or through the notification settings in your account. However, important service-related messages (security alerts, account changes, etc.) will always be sent.
6.3 How to Exercise Your Rights
To exercise any of the rights mentioned above, please contact our support team. We will process and respond to your request in a timely manner. Requests will be processed only after your identity has been confirmed.
Account Verification (KYC)
7.1 What Is the KYC Process and Why Is It Needed
"Know Your Customer" or KYC is an internationally recognized verification process that helps prevent financial fraud, identity theft, and money laundering. jr66 values this process as a responsible platform. KYC verification is not only a legal obligation — it is also an important tool for keeping your account and funds secure.
7.2 Use of KYC Information
Documents and information collected during the KYC process will be used only for the following purposes:
- Confirming the user's age and identity
- Verifying account ownership
- Ensuring the security of financial transactions
- Maintaining legal and regulatory compliance
KYC documents are stored in the most secure environment possible and no one can access them without authorization.
Anti-Money Laundering (AML)
8.1 AML Policy
jr66 is firmly committed to preventing money laundering and the financing of terrorism. AML regulations are strictly enforced on our platform. If any transaction appears suspicious, we reserve the right to notify the relevant authorities as required by law. In such cases, disclosing your information will be part of our legal responsibility and will not require your prior consent.
8.2 Transaction Monitoring
We monitor transactions using both automated and manual methods. Additional verification may be requested for unusual transaction patterns, large deposits or withdrawals, and activity from multiple accounts. This monitoring system is operated for the protection of all users.
Additional Provisions and Contact
9. Third-Party Links
jr66's platform may sometimes reference third-party game providers or partners. These third parties have their own privacy policies, which may differ from those of jr66. We are not responsible for the privacy practices of third parties. We recommend that you read the privacy policy of any relevant third party yourself.
10. Changes to the Privacy Policy
jr66 reserves the right to update this privacy policy at any time. If any significant changes are made to the policy, we will:
- Notify you of the changes at your registered email address
- Update the "Last Updated" date at the top of this page
- For important changes, a notification will be shown on the platform
Continued use of the site after any changes will indicate that you have accepted the updated privacy policy. We therefore recommend visiting this page regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- 24/7 Live Chat: Contact us directly in Bengali through the live chat feature on our platform
Our support team operates around the clock according to Bangladesh Standard Time (BST, UTC+6) and is always ready to assist you in Bengali.